BOOT & SADDLE

1131 S. Broad Street,
Philadelphia, PA 19147

FAQ

Where is the club located?

Boot & Saddle is located at 1131 South Broad Street, Philadelphia, PA 19147. For directions, click here.

 

How can I get tickets to a Boot & Saddle show?

You can purchase tickets for Boot & Saddle shows online by clicking the TICKETS icon on any show page on our site to be taken to the Ticketfly site. Purchase tickets over the phone by calling Ticketfly directly at 877-4-FLY-TIX (877-435-9849). You can also purchase tickets for shows w/ NO SERVICE FEE at the Union Transfer box office (1026 Spring Garden Street) – open Friday and Saturday from 12pm-6pm, and every evening Union Transfer has a show from 5pm – close. If tickets do not sell out in advance, they will be sold at the door on the night of the show starting at 8pm. If you’re unsure, please call Boot & Saddle (267-639-4528) to inquire. We only accept CASH to purchase tickets in the venue. At the venue bar/restaurant – we accept most forms of payment. Cash is king, but we also accept American Express, MasterCard and Visa. We have an ATM on-site at the venue.

In addition to the Union Transfer box office, tickets are also available six days a week with NO SERVICE FEES at Philadelphia’s finest independent record store Long In The Tooth (2027 Sansom Street). Open from 12pm-7pm Tuesday through Thursday, 12-9pm Friday & Saturday and 12pm-6pm on Sunday. Tickets purchased at LITT are CASH ONLY.

 

If a show is cancelled, where do I get a refund ?

If a show is cancelled, refunds are available at point of purchase. You will be refunded automatically if you purchased a ticket through Ticketfly. Please note openers are always subject to change.

 

Does Boot & Saddle have ADA Accessible / designated disability seating?

The main venue floor is generally standing room only and there is no designated disability seating, or any seating in the show room for that matter, but we will do our best to accommodate individual needs on a case-by-case basis. Please email info@bootandsaddlephilly.com to make arrangements prior to the show.

For any guest with a disability who purchases a ticket for a show and who will attend the show with the guest’s government-funded personal care attendant, the personal care attendant will receive a complimentary ticket and a chair will be provided for seating next to the guest.  Any request for a complimentary ticket for a personal care attendant must be made at the time of purchase of the guest’s ticket and should be made by emailing Boot & Saddle directly at info@bootandsaddlephilly.com.

Please Note: There is one step leading up to our entrance from the sidewalk. We are equipped with a temporary ADA ramp that can be temporarily installed upon request. Send us a note or ask when you get there and we’ll assist as best we can.

 

What are my payment options inside the venue?

On the evening of the show, we only accept CASH to purchase a ticket. Inside at the bar/restaurant – we accept most forms of payment. Cash is king, but we also accept American Express, MasterCard and Visa. We have an ATM on-site at the venue.

 

How old do I have to be to get into the club?

For all Boot & Saddle shows patrons must have ID stating they are twenty one years old or older. Security is present at every show to verify your age.

 

I’ve never been to Boot & Saddle before, do I get a seat or is it general admission?

Boot & Saddle is a general admission venue and standing room only.

 

Something came up and now I can’t go to the show, but I’d like a friend to be able to use my ticket. Can that happen?

Yes, it can! For almost every show, if you bought your tickets online, you are now able to transfer your tickets to someone else using your Ticketfly account. Just log in, select the show, and you’ll see the option to transfer them via your friend’s email address. It’s super easy, we swear, but if you want a more detailed how-to, just click here.

 

My friend and I just started a band, how can I get us a show booked at Boot & Saddle ?

The best way to get a show at Boot & Saddle is to send your information and links to bands@bootandsaddlephilly.com.

 

Can you tell me exactly what time every band will take the stage, how long they will play for and what time the show will end? I am a crazy person who needs to know well in advance what I’m doing with every second of my life.

In short, not really. For those of you who have never been to a live music event, here are some pretty good Life Pro Tips for estimating times from your pals here at B&S, seasoned show veterans: We always list the door time (i.e. when we’ll open the front door) and start time (i.e. when the first band will start playing) on our website and on your ticket itself.  The length of an artist’s set length can vary.  On average (again, this is an average) each opening band is allotted 30 minutes. Look at the show listing on this website to determine how many bands are playing the show (we promise, we list all the bands, in correct order on our website, Facebook, etc.), and using the preceding information, you should be able to estimate about what time each band is playing. The band on top of the website listing will be the band playing last. Please keep in mind that our professional team of engineers does its best to keep all shows running on time, but every once and a while a show runs late. Don’t get upset. Enjoy yourself!

 

Do you serve alcohol / food?

You betcha! Check our MENU PAGE to see our full menu. There is a seasonal rotating menu with vegetarian and vegan options available as well as ten craft draft beers and a selection of craft cans. There are also plenty of non alcoholic options as well!

 

I have a blog. Do I count as “Press”?

Maybe, but don’t ask us. Boot & Saddle doesn’t issue press passes or photo passes. All press inquires should be directed to the band’s publicist, label or management.

 

Can I get in for free?

Maybe, but what are you going to do for us? Relationships are a two-way street. We are always in search of street-teamers and folks to flyer. We can also offer you free admission if you were on any of the Phillies, 76ers, Flyers, or Eagles championship rosters.

 

Can you give me the contact of someone at the label?

Unfortunately, we cannot give out that information, but Google and liner notes can probably help. You’ll be surprised what you can find on the Internet.

 

Can I bring my camera?

Unless an artist requests otherwise, regular digital point & shoot cameras and smartphones are generally fine but absolutely no SLR, detachable lens, or professional type cameras or video recording devices are allowed without prior permission from the venue and band.  Keep in mind that even if cameras are permitted, NO FLASHES ARE ALLOWED. Oh yeah, if you are good at taking pictures, please send us copies! We like that lots!

 

Do you have a coat check?

During colder weather, there is a coat check available next to the venue entrance from Door Time until Midnight. The cost is $2.

 

Puis-je fumer dans le club?

Sorry, there is no smoking at Boot & Saddle (this means you too, vapers). However, there is a space outside the front door where you can do so if you so please.

 

Is there re-entry?

If you have the proper stamp / wristband from the venue. We will allow you to travel back and forth between the rooms.

 

Where do I park?

There’s lots of street parking (often free) along Broad Street, and on many of the side streets, in the lovely neighborhood around the Boot. We do offer a friendly reminder to take note of all posted signs; on occasion, a car has been known to be towed, although seemingly never the cars that park right in the middle of Broad Street. South Philly is the best!

 

Do you rent your rooms for private events?

Of course! Nuestra casa es su casa. We like to party. Please visit HERE for more information.

 

Other Boot & Saddle Rules and FAQs:

No fliers, stickers, handbills please.

If you lose an item at a show, please call 267-639-4528 during open hours. (N.B. We cannot service lost items via email.)

All shows are general admission.

No outside food, beverages, markers, spray paint, weapons (includes pocket knives).

Please arrive at the venue 15 minutes before doors are scheduled to open.

You must show proof of a US Government issued ID – this ONLY includes state driver’s licenses, state issued identification cards, US Passport, or military ID. No foreign IDs will be accepted at the door, as it is hard to determine their authenticity. We advise that if you are a foreign national you bring your passport!